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How We Choose Online Casinos
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One of our major services is to recommend trustworthy casinos to our Australian gamblers, and we take this duty very seriously. Before any casino makes our recommendation list, it must have passed certain critical criteria important to our player’s gameplay experience. Let’s check them out below.
Safety and Security
Your safety as a player is of utmost importance to us, and here is how we make sure we only choose safe casinos:
- License and Registration: It is compulsory that a casino is properly licensed by a reputable commission before it makes its cut. Licensing is solid proof that the casino has undergone strict regulations and measures and has been deemed secure by reputable commissions like the MGA, UKGC, CGC, etc.
- Independent Regulation: While we try our best only to include registered casinos on our list, we know that some players prefer independently regulated casinos because of the freedom it gives. However, they must be eCOGRA protected and have an RNG certificate.
- SSL Encryption: Since players would be updating their financial and personal details for money transactions, it is essential that the casino has a valid 128-bit or 256-bit encryption. Evidence of this is the padlock sign on their web address.
Game and Software
This is another major criterion we watch out for. Before any casino site is featured on our list, it must:
- Have an Extensive Library of Games: From slots to table games, card games, and all the classics, we want to ensure players enjoy the best gaming experience by having access to an extensive library.
- Exclusive Jackpots: Jackpots are incredible avenues to win millions of cash for just a small wager, and we love to recommend casinos whether this opportunity is rampant. We want to see jackpot titles like Mega Moolah, Mega Fortune, Arabian Nights, etc.
- Free Play: There is no guarantee that you will enjoy all the games you offer in a certain casino, but it becomes risky when you’ve already paid. This is why free play or demo mode is vital in every casino.
- Software Providers: Not only do we consider the number of games, but we also make sure the quality is superb. This is why we want to see providers like Microgaming, Evolution Gaming, Yggdrasil, etc.
- Downloadable App: Playing through an app ensures accessibility and convenience. We try to include online casinos with their apps, even though this isn’t a significant criterion, as long as they support mobile gaming activity.
- Browser Experience: If they have no downloadable app, we ensure the experts on our team properly vet the browsing experience. We test for speed and quality, so you can enjoy smooth gameplay.
Bonuses and Promotions
Aside from a wide game variety, another major criterion is the bonus deals and offers in the casino. You will be making continuous financial investments, so it’s only fair you get something in return. Available bonuses must include: welcome bonuses, regular reloads, free spins, and match deposits.
Deposits and Withdrawals
As a casino review team, we know how important it is to access quick banking methods on a gambling site. This is why we have made the following a priority:
- Quick Deposits: We would only include casinos that have made fast deposit methods available for Aussie players on their site. Examples include Visa, MasterCard, Paysafecard, Neteller, POLi, Bitcoin, Skrill, etc.
- Secure Transaction: Not only do you want your deposits to be quick, but you also want to ensure you are making the transaction on a safe site. Check for valid SSL encryption, and ensure you only use a verified deposit method.
- Quick Withdrawals: Withdrawals are as important as deposits, so we ensure they have adequate methods for this transaction. Important options are Visa, Mastercard, Neteller, Skrill, PayPal, etc.
- Speedy Processing: Most casinos require verification for first-time withdrawals. This verification usually takes a few days, where you would be required to submit some IDs and perform some authorizations on your account. However, this shouldn’t take more than two days, especially for the first deposit.
- Fair RTP: RTPs are also one of the critical factors we consider. When gambling, you put in a lot of money. We are aware that there are losses involved in the game. However, there should be an avenue through which you win. This is why we always make sure we only recommend casinos with fair RTPs that give Aussie players a chance.
Customer Care
Customer support is essential when choosing a casino, and we take this very seriously as a review team. Here is how casinos must show support:
- Data Privacy: Casinos must care for their customers by ensuring they have put appropriate measures in place to help protect their data. This includes SSL encryptions, firewalls, etc.
- Safety and Security: Two-factor authentication should be available to protect usernames and passwords from scams and phishers.
- Multiple Contacts: Players need to be able to contact the casino in case of any issue they might have. A reliable service must include phone support, email, and live chat.
- Quick Solutions: For customer service to be efficient, it has to be able to proffer quick solutions when needed. The live chat should be operational 24/7, while the email should only take a few hours.
