Please review the entire policy to learn the types of User information COMPANY gathers, how COMPANY uses that User information, what User information is disclosed and to what third parties, and how COMPANY safeguards your User information.
Information the COMPANY Collects
- A. Personal Information and Non-Identifying Information
We may ask you for personally identifiable information if, for example, you contact us requesting information or a demonstration of our services. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your full name, email address, profession, and any other information that could be used to personally identify you.
We also collect other information that you provide as part of registration and the administration and personalization of your account with us that does not identify you (“Non-Identifying Information”). Non-Identifying Information includes, but is not limited to, your zip code, country of residence, and individual preferences. Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your gender only or your viewing preferences).
We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Website, facilitate and complete transactions for you, deliver content that you may be most interested in, and respond to correspondence from you. We may also use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or (if applicable) update your account information.
We may also combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other users to attempt to provide you with a better experience, improve the quality and value of the Website, and analyze and understand how the Website is used.
- B. Usage Data
When you visit the Website, whether you are logged in or just browsing without logging in, our servers automatically record information that your browser sends whenever you visit a website. The information sent automatically by your browser is referred to as “Usage Data.” This Usage Data may include information such as the manufacturer and model of your device; your Internet Service Provider (ISP); your device’s Internet Protocol (“IP”) address (or other device identifiers), browser type, and operating system; referring/exit pages; clickstream data; Website access times and dates, pages of the Website that you visit, the time spent on those pages, and information you search for on the Website; and other statistics.
We use this information for technical administration of the Website, including monitoring and analyzing the use of the Website, to increase the functionality and user-friendliness of the Website, and to better tailor the Website to Users’ needs.
Usage Data may be non-identifying or it may be associated with you. Whenever we associate Usage Data with Personal Information, we will treat it as Personal Information.
Collection of Information
- A. Forms
We may request certain information from you through the use of forms when you send us correspondence through the Website.
- B. Cookies
- C. Usage Data
Usage Data are collected automatically by the Website’s servers and software. For example, because the Website automatically collects Usage Data for all Users that visit the Website, your Website session will be tracked. You agree that we may collect and use technical data and related information, including technical information about your device, system and application software, and peripherals, to maintain and support the Website generally.
Additionally, in some of our email messages, the COMPANY may use a “click-through URL” linked to content on the Website. When a User clicks onto one of these URLs, the User will pass through our server before arriving at the destination Web page. The COMPANY tracks this click-through data to help us determine a User’s interest in certain subject matter and measure the effectiveness of these User communications. You can avoid being tracked in this way by not clicking text or graphic links in emails from the COMPANY.
Finally, we may use clear gifs or pixel tags, which are tiny graphic images, in order: (i) to advise us of what parts of the Website Users have visited, (ii) to measure the effectiveness of any searches Users perform, and (iii) to enable us to send emails in a format that Users can read and tell us whether such emails have been opened in order to ensure us that we are sending messages that are of interest to Users.
- D. Tracking
Some Web browsers may be configured to send Do Not Track signals to websites, or users may use similar mechanisms, to indicate a user’s preference that certain web technologies not be used to track the user’s online activity. The Website does not accept or process such Do Not Track signals or similar mechanisms.
- E. Public Communications
Please note that if you use any bulletin board, chat room, comment posting feature, or another public communication service, forum, or feature offered through the Website, or post any information available for viewing by other Users, any of the information that you share will be visible to other Users. The information that you make available can be read, used, and collected by other Users to send you unsolicited messages outside of the Website. The COMPANY is not responsible for the manner in which the Personal Information that you decide to share will be used by other Users.
Use and Sharing of Information by the COMPANY
The User information that the COMPANY collects may be added to our databases and used for business purposes, including marketing and promotional purposes, for a statistical analysis of Users’ behavior, for product development, for content improvement, or to customize the content and layout of the Website. In addition, the COMPANY will, on occasion, send emails to you about the Website or third-party products. If you do not want to receive email from us, visit the “Opt Out” or “Unsubscribe” link at the bottom of any COMPANY email to remove yourself from continued receipt of such email messages.
The COMPANY’s policy is not to share User information it collects with third parties other than as specified below, or where a User expressly consents to our sharing of certain information with a third party. We may share User information with third parties under the following circumstances:
- A. Business Partners and Vendors
We may employ third-party companies and individuals for any of the following: to facilitate the Website; to provide the Website or portions of the Website on our behalf; to perform related services, including without limitation, maintenance services, database management, fulfillment, web analytics, and improvement of the features or functionality; or to assist us in analyzing how the Website is being used.
Your California Privacy Rights. California residents who have an established business relationship with the COMPANY may choose to opt-out of the COMPANY’s disclosing personal information about them to third parties for marketing purposes. If you do not want us to share your personal information with such third parties, please send us your name, email address, street address, and phone number to [email protected] Your opt-out request will be processed within 30 days of the date it was received.
Under certain circumstances, you may avoid having the COMPANY share your information with its business partners and vendors by not granting the COMPANY permission to share your information. Not granting the COMPANY permission to share your information with its business partners or vendors may limit your access to their services through the Website.
- B. Promotions
- C. Business Transfers
As we continue to develop our business, we may buy, sell, or share assets in connection with, for example, a merger, acquisition, reorganization, sale of assets, or bankruptcy. In such transactions, information about Users generally is often a transferred business asset. In the event that the COMPANY itself or substantially all of the COMPANY’s assets are acquired, information about our Users may be one of the transferred assets.
- D. Compliance with Law and Protection of the COMPANY and Others
We may release User information when we believe, in our sole discretion, that release is appropriate: to comply with the law, including but not limited to, in response to a subpoena served on the COMPANY; to enforce or apply the Agreement, including the Website TOS and other applicable agreements, rules, and policies; to protect the rights, property, or safety of the COMPANY, our Users, or others; or to prevent activity that we believe, in our sole discretion, may be or may become illegal, unethical, or legally actionable (including exchanging User information with other companies and organizations for fraud protection).
- E. Aggregate Site Use Information
We may release aggregate User information (without revealing any Personal Information about you) to advertisers and other third parties in order to promote or describe the use of the Website.
By accessing and using the Website, you acknowledge and agree that the COMPANY controls and operates all parts of the Website from its offices in Australia and that the Website is intended for use by Users located in Australia. Unless expressly stated to the contrary, the COMPANY makes no representation that the Website is appropriate or will be available for use in other locations.
If you access the Website from outside Australia, you acknowledge and agree that your information may be transferred to and maintained on computers and servers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
- 5. Changing or Deleting Your Information
All Users who have created an account on the Website may review, update, correct or delete the Personal Information in their registration profile by contacting us. If you completely delete all such information, then your account may become deactivated. We may retain an archived copy of your records as required by law or for legitimate business purposes.
- 6. Security
We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. For example, we use commercially reasonable security measures such as encryption, firewalls, and secure socket layers (SSL) to protect User information.
Please note that no security system is impenetrable. Accordingly, we do not guarantee the security of our databases, nor the information you supply won’t be intercepted while being transmitted to us over the Internet or other network. Any information you transmit to the COMPANY, you do at your own risk. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting through the Website in the most expedient time possible and without unreasonable delay, as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
- 8. Contacting Us